Customer Service Team Leader

Badalona, Catalonia, Spain · Customer Service

Description

We are looking for a qualified Team Leader to manage our Customer Service Team with an ability to lead, motivate and inspire others with strong relationship building skills to achieve and exceed goals. You will be responsible for supervising, managing and motivating team members on a daily basis.

As a team leader, you will be the contact point for your agents and for other teams such as HR, so your communication skills should be excellent.

You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Your role within the project is a key function for the success of your team, you will need strong people skills and leadership to achieve the team’s goals.

At Leadtech, we work hard... and play harder! Our mission is to empower clients and employees to achieve its goals in the online business world.

Since 2007, we have been fostering innovative and creative techniques across a multitude of industries, making us pioneers in online project management.

Leadtech is dedicated to constant improvement, as well as inspiring new ideas and methods daily, for both the world in which we live and the future to come.

If you have a creative and innovative mind, Leadtech is looking for you!


Responsibilities

Requirements

Requirements

Benefits

What we offer

Leadtech offers an exceptional working environment in a dynamic and international team. We invest in people’s development offering the opportunity for continuous training and career growth.

Some of our benefits:




Location

You will join our headquarters in Badalona, being part of a cross-cultural company and work with experts of over 10 nationalities. We are located just 15 minutes away by car (25 minutes by metro) from the thriving city centre of Barcelona. Join our team of young professionals and experience the excitement of developing online international projects on a daily basis.


The personal data you provide will be processed in order to manage your candidacy for the corporate selection processes that fit your profile. If you wish, you can exercise your rights of access, rectification or cancellation by writing to our address (Avenida del Maresme, 44-46 08918 Badalona) or to the email address [email protected], attaching to your request a document that can validate your identity.

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